Privacy Policy

High & Low Corp. is committed to protecting your privacy.
You are encouraged to know all your rights about using the services of this website provided by High & Low Corporation (hereinafter ‘the Company’ or ‘H&L’). H&L hereby makes the following statement in accordance with Article 8 of the Personal Information Protection Act of Taiwan and Article 7 of EU General Data Protection Regulation, which includes the guidelines we use for protecting the information you provide us during a visit to our website.

Purposes for collecting personal information
H&L collects users’ personal information in order to elevate service quality and strengthen personalized services.

Methods for collecting personal information
H&L will collect users’ personal information through the following means:

• Online inquiry form.
• Others.

The conditions listed in Article 9, paragraph 2 of EU General Data Protection Regulation are not limited to this.

Categories of personal information collected
Through the above collection methods, the types of personal information the company collects may include:

• C001: Personal identifiers, including but not limited to: name, job title, home phone numbers/cell phone numbers, email address, IP addresses, Cookies, mobile device identifiers or any other information for identifying a person.
• C132: Uncategorized information, including but not limited to: correspondence, files, reports or electronic mails that cannot be categorized.

If you cannot provide the personal information required by the respective service scope, we may not be able to provide, in whole or in part, the services you requested.

Usage period, regions, targets and methods of using the personal information collected

• Usage period: The period of use of the personal information mentioned above is based on the duration of collection of the specified purpose, or as determined by applicable laws (e.g. Civil Law, Personal Data Protection Law of Taiwan, etc.) or the period of preservation necessary for the execution of the business (if longer than the period prescribed by law) or on a contractual basis. The length of time for the contract to preserve the data.
• Regions: Users’ personal information will be used by H&L and its worldwide business offices for providing relevant services.
• Targets and methods:

H&L will send product-related or order information to the e-mail address and/or phone numbers provided by users to those use the website online inquiry form.

1. User’s personal information may be used by the Company, its contractors, agencies, subsidiaries, associated companies, group, and/or business partners to offer services.
2. For the presentation and marketing of products and advertisement, including the services and products of the Company and/or of a third-party contract partner, and the Company’s contractors, agencies, subsidiaries, associated companies, group and/or business partners.
3. The personal information you provide is processed via computerized instruments, with the required cross border data transmission to the Company and its contractors, agencies, subsidiaries, associated companies, group and business partners, for the provision of products and services. The Company shall make every effort to ensure that its employees, agents, contractors, agencies, subsidiaries, associated companies, group and partner service providers observe and adhere to the terms of this Privacy Policy.

We promise that, without your consent, we will neither disclose your personal information to a third party irrelevant to the named service nor use it for any purpose other than that aforementioned, with the following exceptions: Your personal information may be disclosed, or used, in cooperation with legal investigations initiated by judicial authorities or authorities concerned as per duties and responsibilities.

Collection of information through 'Cookies'
A 'cookie' is a small piece of data sent by a web server to be stored on a web browser. The data collected from cookies is to differentiate the preference of the individual user. Most of the web-sites may use cookies to provide services to their customers. However, a cookie will only identify the use of the computer other than the user. Therefore, you can configure your browser to not accept cookies if you choose, however, if you disable your cookies, you will not have access to certain personalized features or participate in all of the activities on the web-sites. Keeping our commitment, H&L will not disclose the data obtained from the Cookies in order to safeguard your privacy. H&L may only use cookies to collect information through your web browser for the following purposes:

• To provide you with the personalized services on the website.
• To identify your web preferences for our reference in order to provide you with better services.

To disable the use of cookies, please visit the following links of some of the most popular web browsers to get more information:
Internet Explorer™- https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies 
Chrome™- https://support.google.com/chrome/answer/95647?hl=en&hlrm=en 
Firefox™- https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

Information about the cookies we use

• Essential Cookie - Essential cookies are essential for the operation of our website that will let you move around our website freely and use functions on the websites. These cookies don’t gather your personal identifiable information that could be used for marketing and are not disclosed to any third party. 
• Functional Cookies – Functional cookies are used to remember choices you make and improve functionality and your personal features on our web-site.
• Performance Cookies - Performance cookies collect information about which pages visitors go to most often, and if you experienced any errors. These cookies help us to improve the performance and user experience of our website. 
• Advertising Cookies - In order to provide you with the most relevant information about our services and products, we use Advertising cookies to enable us and our advertising agencies to serve you with advertising campaigns that we believe are relevant to you and your interests. You might see these advertisements on the websites of H&L and on other sites you visit.

Use of third-party cookies
We place third-party tracking code on the website, where a short text is written on the user’s hard disk through the browser to read cookies for the following usage:

• Determine and track visitor volume linked from third-party website’s online advertisement to our website.
• Track the usage of our website.
• Put the promotion information or advertisement of products searched by the user. 

To disable the use of cookies, please visit the following links of some of the most popular web browsers for more information:
Internet Explorer™- https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies 
Chrome™- https://support.google.com/chrome/answer/95647?hl=en&hlrm=en 
Firefox™- https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

H&L partners advertising networks, Google capture non-personally identifiable data from you through third-party cookies. This enables Google to display targeted and relevant messages from selected third-party websites, based on your viewing behavior on the H&L websites and other selected websites.

Your non-personally identifiable data is shared by H&L with Google in the strictest confidence, for the unique purpose of serving more relevant advertising. Standards have been defined to ensure appropriate advertising is served, and all served relevant advertisements offer the possibility for you to opt out of such selective advertising by Google. For Google ads. setting, please visiting https://adssettings.google.com/authenticated

Cookie management and browser settings
Most computers and mobile devices browsers are typically set up to accept cookies. If you do not consent to our use of cookie and wish to disable the cookies which are set by H&L websites, or any other website, you can do this by changing your browser settings. You can find out how to amend your cookie preference in the help function of your browser.

To assist you in this process, we provide links of some of the most popular web browsers:
Internet Explorer™- https://support.microsoft.com/en-us/help/17442/windows-internet-explorer-delete-manage-cookies 
Chrome™- https://support.google.com/chrome/answer/95647?hl=en&hlrm=en 
Firefox™- https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences

If you choose to withhold consent and block cookies, you may not be able to access all or part of our websites.

Collection of IP Address
An Internet Protocol address (IP address) is a numerical label assigned to each device participating in internet that uses the Internet Protocol for communication. When you access our website and mobile services, we collect your IP address. We store this information to help us manage security, analyze how our website services interact with you and do the product marketing and advertisement. We also use IP address to block the visitor, who is unable to comply with the terms of service, from accessing to our website and mobile services.

Data profiling and automated decision-making
Marketing activities of H&L and its affiliates or service providers target specific information for users who use service through H&L. We will use this information to observe the effectiveness of our marketing activities and may disclose this information to our partners for similar purposes. The third-party service provider organizes and reports on the collected information to provide better and more personalized transactions and various services.

Self-Protection
Please safeguard your personal information, additional services and all kinds of online services. Do not disclose your personal information to others. To prevent others from collecting and abusing your personal information, close the window before you leave the site if you share a computer with others.

Modification of the Privacy Policy
H&L reserves the right to change these guidelines and disclaimers from time to time, and the content presented on this page is considered to be the latest version.

Governing Law and Jurisdiction
This Privacy Policy is governed by and shall be construed in accordance with the laws of Taiwan. Any dispute on claim arising out of this statement will be subject to the exclusive jurisdiction of the Courts in Taipei, Taiwan.


Please contact us if you have any questions and comments regarding our Privacy Policy.